Complaint & Grievances
Register your complaints and grievances. We are committed to addressing your concerns promptly.
Register Complaint
Complaint Process
1
Submit Complaint
Fill out the complaint form with all required details
2
Acknowledgment
Receive complaint ID within 24 hours
3
Investigation
Our team will investigate the matter
4
Resolution
Receive updates and final resolution
Response Time
Urgent:24-48 hours
High:3-5 days
Medium:7-10 days
Low:15-20 days
Helpline
Complaint Helpline:
0712-2531431
Monday to Friday: 10:00 AM - 5:00 PM